Automation insights for insurers, brokers, and the African market.
An ordinary claim photo proves nothing beyond the visual state. WeProov changes that by certifying each image at the source — timestamp, geolocation, cryptographic signature. Here is how it transforms claims processing.
Without a common grid, the multi-insurer broker treats partners as interchangeable. Here is the tool that changes the game.
With 5 to 8 partner insurers, brokers spend more time coordinating than advising. Here is how to regain control.
Between structured fraud, field delays, and expert costs, claims management remains the heaviest expense line for African insurers. A tour of what actually works.
Between staged accidents, inflated quotes, and fictitious filings, fraud erodes the profitability of African insurers. Tools exist to turn the tide.
For an auto insurance broker, daily operations often feel like a juggling act: multiple carrier portals open simultaneously, a flood of emails, manual follow-ups at every claim stage.
The manual management of claims costs French insurers an average of €45 per file. With automation, that cost drops below €15.
In Francophone Africa, automobile claims management remains a major challenge for insurers. Long processing times, pervasive fraud, and dispersed rural customers: traditional solutions no longer work.
Insurance fraud is not a marginal problem. In Senegal, it represents between 5 and 10% of collected premiums.
Claims management is often the most painful friction point between an insurance agency and its clients. When it improves, everything changes.
Coordinating a garage network without a dedicated tool is like conducting an orchestra without a score.
On the African continent, 90% of risks are not covered by insurance. This is a problem — and an opportunity unlike anywhere else in the world.
Mobile payment is no longer an option. It's the only channel that reaches policyholders where they are.
Every year, insurance fraud costs €5 billion to the sector. Methods are evolving — so are the tools.
Over 15 digital expertise tools exist in the African market. Here are the criteria for choosing the one that fits your organization.
Most French brokerages still use Excel or unsuitable tools. It's not that they don't know — they lack the right selection criteria.
Over 2 billion messages sent per day in Africa. WhatsApp is already the primary contact point for your policyholders. Let's use it.
Between different formats, variable response times, and contradictory requirements, the multi-partner broker navigates blind.
One in three brokers says they want to go digital. One in ten knows where to actually start. Here's a pragmatic path.
Meeting SLAs is not a checkbox exercise -- it's a competitive advantage that insurers underestimate.