For insurers

Manage your automotive claims in real time

YSF gives you complete visibility on every claim, from the first call to settlement, with all your service providers connected.

The challenge

Too many files advance outside your field of vision

Scattered information

Emails, calls, WhatsApp… information flows poorly between your teams, experts, and repair shops.

Uncontrolled delays

Without a consolidated view, it's impossible to track deadlines and identify files that are going off track.

Fraud hard to detect

Without certified photos or cross-referenced data, weak fraud signals go unnoticed.

Approximate reporting

Data comes from multiple sources and cannot be consolidated or made reliable in real time.


Our solution

A management platform to orchestrate the entire claims ecosystem

YSF centralizes data, connects stakeholders, and gives you the keys to manage every file.

Connect all stakeholders

Insurers, brokers, experts, repair shops, tow operators, and policyholders on a single platform.

Centralize data

Documents, photos, exchanges and decisions up to date, accessible to all authorized stakeholders.

Manage in real time

Dashboards, SLA alerts and business KPIs to regain control.

Integration

Interoperability with your business IS

YSF integrates with your existing systems for frictionless adoption.

Your IS

Core insurance, SAP, Oracle

YSF

Open API • Webhooks • ETL

External ecosystem

WeProov, Garages, Experts, Banks

REST API Webhooks SSO / SAML Data import GA integration ERP connector

Workflow

From declaration to settlement, in 6 steps

Step 1

Declaration

Mobile or web by the policyholder or broker

Step 2

Collection

WeProov certified photos, documents

Step 3

Assessment

Expert assignment, document exchange

Step 4

Repair

Shop management, parts, items

Step 5

Validation

Control, approval, adjustments

Step 6

Settlement

Payment, closure, archiving

Journeys

Typical claim journeys

Glass breakage

  • Declaration in under 2 minutes
  • WeProov photo certification integrated
  • Real-time shop assignment
  • Settlement within 72h

Minor claims

  • Simplified multi-party declaration
  • Custom workflow by type
  • Consolidated reporting by broker
  • Automated SLA alerts
Modules

Complementary modules

Extend YSF according to your business needs.

Auto Claims

The core module for managing the entire automotive claims lifecycle.

Auto Underwriting

Contract management, pricing and coverage tracking in real time.

Auto Assistance

Towing, repatriation and 24/7 intervention coordination.

Photo certification

WeProov certified photos

Every photo is timestamped, geolocated, and tamper-proof.

Certified timestamp

Proof of the exact date and time of the photo

GPS geolocation

Latitude/longitude coordinates embedded

Digital integrity

Cryptographic hash preventing any alteration

Chain of traceability

Each photo is linked to its corresponding file

Judicial acceptance

Admissible evidence in disputes

Automated workflow

Direct integration into the YSF workflow


Artificial intelligence

AI at the service of claims management

Automatic damage detection on photos
Repair cost estimation
Anomaly and potential fraud detection
Automatic claims classification
Service provider assignment recommendation
Predictive delay analysis
Automatic document extraction
Benefits

What YSF concretely changes for insurers

Complete visibility

360° view on every claim, in real time.

Provider management

Assign, track and evaluate repair shops and experts.

Reduced delays

Automate manual steps, accelerate settlement.

Fraud prevention

Detect anomalies through AI and certified photos.

Reliable reporting

Dashboards and business KPIs in real time.

Certified photos

Timestamped, geolocated, tamper-proof.

Africa

Present in 5 African countries

Solutions déployées · Deployed solutions Pilote en cours · Pilot in progress
15
Clients · Across 5 African countries
+250 000
Claims · Managed and optimised in 2025
20
Team · Based in Casablanca
<72h
Average settlement time

Ready to take back control of your claims?

Discuss with a YourSmartFlow expert and discover how the platform adapts to your organization.