For brokers

Transform claims tracking into a client retention tool

YSF gives brokers complete visibility on their clients' claims — to respond faster and retain clients long-term.

The situation

The problems you know

No visibility on claims progress

Your clients call to ask where their claim stands. You often don't have the answer.

Time-consuming manual follow-ups

You spend hours calling garages, experts and insurers to move files along.

Clients dissatisfied due to lack of information

Absence of regular updates creates dissatisfaction, even when the file is progressing normally.

Data scattered between insurer, garage, expert

Each stakeholder has their own systems. You spend time cross-referencing and compiling.


What YSF changes

What YSF changes for brokers

Real-time tracking of every client claim

Permanent view on each file's status, without having to ask.

Automatic alerts at every key stage

You are notified as soon as an important event occurs on a file.

A dashboard dedicated to your portfolio

All your clients, all their claims, in a single tool.

Centralized communication with all stakeholders

Exchanges, documents and decisions grouped by file.

Consolidated reporting to manage your business

Key indicators, claims evolution, broker performance.

Fleet Brokers

For the broker serving fleet clients

Manage hundreds of claims without losing track

Brokers managing fleets face high volumes and demanding clients. YSF gives you the synthetic view needed to anticipate issues and inform clients before they reach out. Speed up settlement, centralize communication and generate consolidated reports by client or by claim type.

See the Fleet section

Ready to transform your claims tracking?

Talk to a YourSmartFlow expert and see how the platform can be tailored to your brokerage structure.